Privacy Policy

Last updated: 2019

At Metall Invest Kft, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or inquire about our metalworking and manufacturing services.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Hungarian data protection legislation.

1. Data Controller

The company responsible for processing your personal data is:

Company Name: Metall Invest Kft
Registered Address: Méta u. 31, 1194 Budapest, Hungary
VAT Number: HU2511401

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly:

Full name
Company name and position
Email address
Telephone number
Information included in contact forms or email inquiries
Technical drawings, specifications and other documents submitted with quotation requests
Other information voluntarily provided during business communications

Information collected automatically:

When you visit our website, certain technical information may be collected, including:

IP address
Browser type and version
Device and operating system information
Pages visited and website interaction data
Date and time of website access
Cookie preferences and related technical information

The information collected depends on the technologies and services used by our website.

3. How We Use Your Personal Data

Metall Invest Kft processes personal data for the following purposes:

- Responding to inquiries

To respond to questions submitted through our website, email or other communication channels.

- Preparing quotations

To review technical drawings, specifications and manufacturing requirements, prepare quotations and communicate about potential projects.

- Providing manufacturing services

To manage customer orders, coordinate production, communicate with business partners and fulfil contractual obligations.

- Maintaining business relationships

To communicate with existing customers and suppliers regarding ongoing projects, services and business cooperation.

- Website operation and improvement

To maintain website functionality, monitor technical performance, improve usability and protect the website against unauthorised access.

- Legal and administrative obligations

To comply with applicable accounting, taxation, regulatory and other legal requirements.

4. Legal Basis for Processing

We process personal data only where an appropriate legal basis exists under Article 6 of the GDPR.

Depending on the circumstances, these legal bases may include:

Contractual necessity (Article 6(1)(b)): Processing required to enter into or perform a contract with an individual.
Legitimate interests (Article 6(1)(f)): Processing necessary for business communications, responding to company inquiries, managing business relationships and maintaining website security, where those interests are not overridden by individuals' rights.
Legal obligations (Article 6(1)(c)): Processing necessary to comply with applicable laws and regulations.
Consent (Article 6(1)(a)): Processing based on your freely given consent, where required, such as for certain optional cookies or marketing communications.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

5. Contact Forms and Quotation Requests

When you submit an inquiry or request a quotation through our website, we use the information provided to evaluate your requirements and respond to your request.

This may include reviewing technical drawings, product specifications, material requirements and other documents submitted with your inquiry.

We use this information for legitimate business purposes related to your request and do not sell your submitted information to third parties.

We recommend that you avoid including unnecessary personal or sensitive information in uploaded documents.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support its functionality and improve the user experience.

Cookies may include:

Essential cookies: Necessary for website operation, security and basic functionality.
Analytics cookies: Used to understand website traffic and visitor interactions.
Functional cookies: Used to remember preferences and improve website usability.
Marketing cookies: Used to support advertising or measure marketing activities, where applicable.

Where required by law, non-essential cookies will only be used after obtaining your consent.

You can manage or withdraw your cookie preferences through the cookie settings provided on our website, where applicable.

Further information about the cookies used, their providers and retention periods should be provided in our Cookie Policy or cookie settings interface.

7. Sharing Personal Data

Metall Invest Kft does not sell personal data.

We may share personal data with trusted third parties when necessary for legitimate business purposes, including:

Website hosting and IT service providers
Email and business communication service providers
Accounting and administrative service providers
Logistics and delivery partners
Technical service providers involved in fulfilling customer orders
Public authorities when disclosure is required by law

Where third parties process personal data on our behalf, we take appropriate steps to ensure that suitable contractual and data protection safeguards are in place.

8. International Data Transfers

Our company is based in Hungary, within the European Union.

If personal data is transferred outside the European Economic Area (EEA), we will ensure that the transfer complies with applicable GDPR requirements.

Where necessary, appropriate safeguards may include European Commission adequacy decisions, Standard Contractual Clauses or other legally recognised transfer mechanisms.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

Retention periods depend on the nature of the information and the purpose of processing.

For example:

Contact inquiries are retained for as long as reasonably necessary to manage the communication and any related business relationship.
Customer and contractual information may be retained for the duration of the business relationship and applicable statutory retention periods.
Accounting and invoicing records are retained according to Hungarian legal requirements.
Website technical logs and analytics data are retained according to operational needs and applicable legal requirements.

When personal data is no longer required, it will be deleted or anonymised, unless further retention is legally necessary.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.

These measures may include access controls, secure communication methods, system maintenance and restrictions on access to confidential business information.

Although we take reasonable steps to protect personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under the GDPR, you may have the following rights regarding your personal data:

Right of access: Request information about the personal data we process about you.
Right to rectification: Request correction of inaccurate or incomplete personal data.
Right to erasure: Request deletion of your personal data where applicable.
Right to restriction: Request restriction of certain processing activities.
Right to data portability: Receive certain personal data in a structured, commonly used and machine-readable format, where applicable.
Right to object: Object to processing based on legitimate interests and to processing for direct marketing purposes.
Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

These rights are subject to the conditions and limitations established by applicable data protection laws.

To exercise your rights, please contact us using the contact information provided in Section 1.

We will respond to requests within the time limits required by applicable law, generally within one month.

12. Third-Party Websites

Our website may contain links to external websites or services.

Metall Invest Kft is not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

13. Children's Privacy

Our website is intended primarily for businesses, industrial customers and professional users.

We do not knowingly collect personal data from children through our website.

If we become aware that personal data has been collected from a child without an appropriate legal basis, we will take steps to address the situation in accordance with applicable law.

14. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with a competent supervisory authority.

In Hungary, the relevant supervisory authority is:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

Website: https://www.naih.hu

You may also contact us directly so that we can review and address your concerns.

15. Changes to This Privacy Policy

Metall Invest Kft may update this Privacy Policy to reflect changes in legal requirements, business operations or website functionality.

Any updates will be published on this page, together with the revised date.

We encourage visitors to review this Privacy Policy periodically.